Extended Office
Focus America, Inc and Aquarian BPO join hands to provide Extend Office Solutions (EXO). EXO is a concept driven practical approach that uses innovative methodologies in smart outsourcing and offshoring with a tangible view to help small and medium companies de-risk obstacles and challenges that delay or deter faster growth.
We offer a range of flexible EXO solutions spanning across different areas and technologies that provides you with complete freedom to focus on core business for growth and offset your worries to us. EXO provides a renewed view to your business that is tailor made and modeled to suit your business demands. We assure you that in each aspect we are an Extended Office of yours providing you smart services – Superior Quality, Greater Bandwidth, Good ROI.
Each day there are thousands of emerging companies driven by revolutionary ideas wanting to make it big. Unexpected changes in the global economies, increasing cost pressures, ever changing market dynamics, increasing need to shorten the time-to-market and the severe urgency to report ahead of competition are some of undisputable facts faced by these businesses.
Small and medium businesses in the age group of 5 to 7 years have already crossed their hardship years as a start up servicing a boutique set of customers. Over a period of time these businesses have to break free from being boutique and scale to the next orbit. However the true problem faced by entrepreneurs today is that the business is centered around the first few pilots or customers and the company ends up servicing only these customers for a long time. It is as if caught in a loop and every innovation, growth and new business is driven within this loop and business owners seemingly want more space to break the barriers and grow the base wider.
This loop temporarily halts progress or delays core business growth by few to many years. Typical problems faced during these years are more internal and not actually customer driven.
EXO is designed to adding business value which is the key to have a competitive edge. This is true for the most modern product and services businesses. For over a decade Focus America has strived to help organizations smartly outsource their worries to us and remain relieved business owners from the loop of delay and deter.
Extended Office
OPD
Analytics
The IT product industry over the years has found innovative ways to confront development challenges. Offshore Product Development (OPD) is an important response to most of the challenges and offers a proven value proposition to control and grow competitively.
Focus America, Inc is a trusted name in the global OPD space. With over 13 years of experience in developing software products for various players in the global market, we have grown with proven SDLC delivery models that provide a realistic assurance of ROI to product companies.
Leveraging our experience in operational excellence and teaming with strong technology and domain expertise, we help global small, medium to large Independent Software businesses realize tangible benefits from offshoring product development objectives.
Our systems and processes are tailored to suit our customers' exact working needs that provide seamless visibility to the projects Key Performance Indicators (KPIs) throughout the development life cycle. It thereby translates into a robust support system to realize, forecast and control the important project parameters that impact on the success of the offshore product development. We realize this has helped us differentiate ourselves objectively and clearly.
Focus America, Inc offers the following services in the OPD space.
Product Development
Product Re-engineering
Product Maintenance & Support
Product Quality Assurance
Extended Office
Process Management
Process Management
Extend office process management solution helps to increase your company’s flexibility in many ways there by providing you a trusted alternative to reach out to your customers faster.
Process Management services are provided on a fee-for-service basis. This can help your company becoming more flexible by transforming fixed into variable costs. A variable cost structure helps your company responding to changes in required capacity and does not require you to invest in assets, thereby making the company more agile.
EXO's process management solution also offers increased flexibility in resource management and can reduce response times to critical, forced and demand based changes at quick turnaround.
Another unique advantage is EXO’s process management solutions directly allows you to focus on your core competencies without being burdened by the demands of bureaucratic restraints. Key employees are herewith released from performing non-core or administrative processes and can invest more time and energy in building the firm’s core businesses. The key lies in knowing which of the main value drivers to focus on – customer intimacy, product leadership, or operational excellence. Focusing more on one of these drivers will help your company create a definitive competitive edge.
EXO's process management solution contributes to increasing the speed of business processes. Using techniques such as linear programming can reduce cycle time, which can increase efficiency and cut costs.
Another unique advantage is EXO’s process management solutions directly allows you to focus on your core competencies without being burdened by the demands of bureaucratic restraints. Key employees are herewith released from performing non-core or administrative processes and can invest more time and energy in building the firm’s core businesses. The key lies in knowing which of the main value drivers to focus on – customer intimacy, product leadership, or operational excellence. Focusing more on one of these drivers will help your company create a definitive competitive edge.
EXO's process management solution contributes to increasing the speed of business processes. Using techniques such as linear programming can reduce cycle time, which can increase efficiency and cut costs.
Finally EXO - process management solutions offers your company the ability to grow at a faster pace as it will be less constrained by large capital expenditures for people or equipment that may take years to amortize, may become outdated or turn out to be a poor match for the company over time.
Extended Office
Tech Support
Tech Support
EXO Technical Support Solutions is a range of services providing assistance to technical product companies and companies that use technology as a platform for the delivery of their services. EXO aims to help growing companies that require minimal but continuous support that will help your users solve specific problems directly, rather than providing training, customization, or other derived services.
EXO's Technical Support is delivered by different methods depending on your need:
Telephone Support
Chat Support
Email Support
Fax Support
Remote Desktop Support
With the increasing use of technology in modern times, there is a growing requirement to provide technical support, we offer managed technical support solutions delivered in the most convincing way.
